Nov 10, 2024 By Georgia Vincent
Real-time payments are fast becoming a core element of the U.S. financial landscape. With FedNow launching in July 2023 and RTP being implemented in 2017, the instant transaction market has been heating up. They both allow for round-the-clock payments, which is focused on making this process faster and easier for businesses, customers, and financial institutions; however, the diverging paths that these platforms have been taking speak to the heightened competition in the payment landscape.
As a relatively recent innovation, FedNow has quickly acquired fast momentum, and the question of whether it will match RTP in terms of reach and functionality has already been asked.
FedNow provides real-time payment access to smaller banks and credit unions by eliminating some of the delays that would have occurred in payments. It was created with an eye on the weaknesses of community financial institutions in connectivity with other high-cost payment systems. This greater accessibility finds itself as part of FedNow's objective: to make real-time payments accessible throughout the financial spectrum.
The RTP of The Clearing House was more targeted towards big banks and corporates. In return, it has been built for faster settlements and can monitor transactions. RTP included message facilities and, subsequently, became a favorite option among large corporations dealing with numerous payment processing. While both these systems aim to transfer money within the same moment, the areas they cover and the customers served differ. These two services represent complementary services instead of competing services since both deal with different sections of customers.
FedNow has built major momentum since its rollout and has seen more than 900 financial institutions registered with it within its first year of existence. High-paced enrollment rates hint at great demand for real-time payment solutions with all types and regions of an institution. Nevertheless, most financial institutions are still to test or launch their service under the FedNow framework, and the consumer-facing service is not smooth. Among the banks, there seems to be apprehension about increasing adoption since there is a technical failure or a security flaw chance.
Since RTP got its head start in 2017, it has managed to be firmly ensconced among large financial institutions. With more than 500 banks connected, RTP continues to process high-value corporate transactions efficiently. Both platforms now boast over 500 institutions each, and analysts say that FedNow has spurred increased awareness and interest in real-time payments, indirectly benefitting RTP by encouraging a broader shift toward faster payments. This heightened focus has also pushed growth in complementary services, such as same-day ACH so that the ecosystem is growing in many different directions.
FedNow and RTP provide exciting benefits to participants and change how businesses think about managing their liquidity and how consumers access their funds.
Improved Cash Flow: The availability of money provides quick access to cash, so businesses may minimize float time, which proves helpful in the market if it has high interest. Reducing the time lapse enhances re-investment with speed along with efficient working.
Improved Customer Service: This facilitates the process to ensure speedy payroll and rapid returns and creates an unadulterated service experience. Also, organizations are capable of maintaining an increased bond with their suppliers in case they provide funds timely without any time gap.
Flexibility and Growth: With these networks, financial institutions can expand mobile banking product offerings, thereby increasing user engagement and competitiveness.
Instant payments will make these two networks central players in the U.S. payment infrastructure, especially considering that now it is no longer an option but a requirement that payment settlement happens fast. And consumers want their funds instantaneously.
While exciting and promising, FedNow and RTP have critical challenges that can hinder widespread adoption by financial institutions and businesses alike. Those are technical integration and consumer awareness on the other end and interoperability, compliance, and regulatory hurdles seem to create some form of complexity between the financial institution and businesses, and finally with consumers.
One major difficulty is technical integration with the existing infrastructure of most financial institutions, especially smaller banks and credit unions. FedNow or RTP requires enormous up-gradation of legacy systems in terms of investments in technology, software, and cybersecurity. For the majority of these smaller institutions, that is a cost and resource-intensive affair. Compatibility has to be ensured even on mobile banking apps and web-based platforms.
Most banks are adopting phased rollout for these systems. While this provides minimal risk and smooth running, it has to delay full consumer availability. This would therefore make it impossible for early adopters to get to benefit from the expected benefits soon after start, hence slower adoption in the financial ecosystem.
While the likes of Venmo and Zelle are names many consumers can relate to, bank-led instant payment services through FedNow or RTP are less known. Consumer education will be a significant barrier to adoption. Banks have to create awareness among consumers about the advantages these networks offer over third-party apps: higher security, direct integration with the consumer's bank account, and fewer transaction fees.
However, smaller banks and credit unions may not be able to devote sufficient resources to marketing campaigns and customer education programs. In the absence of targeted efforts, consumers are likely to continue relying on third-party services they are accustomed to, which will retard the adoption of FedNow and RTP in the banking system.
A challenge of this new landscape is that FedNow and RTP do not interoperate. These two networks are independent systems; therefore, payments initiated over one network cannot be received by the other. For example, a user may find themselves in a situation where their bank accepts only one of the two networks. The fragmentation of these networks limits the seamlessness that users expect of real-time payment systems.
Financial institutions have carefully considered this decision. First, maintaining both systems increases operational complexity as each platform has different technical requirements and compliance standards. This lack of cohesion among networks also creates an issue for businesses that will have to manage payments from different systems and can be a deterrent to using real-time payment options comprehensively.
As FedNow and RTP continue to grow, their complementary roles suggest a future where both networks coexist to provide comprehensive real-time payment solutions. Progress made by both systems is reshaping the U.S. payment landscape, driving the adoption of faster, more secure financial transactions. However, the market is far from over, and the success of each network will depend on how well they address challenges and meet evolving market demands.